MINI Cooper Acccessories + MINI Cooper Parts
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R53: 02-06 Hatchback 'S' + JCW
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Replacement Parts
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steering + suspension
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steering rack
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Customers' comments
I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
Brendan. Brendan Sundsten
Out Motoring deserves kudos for their service! I was prepping for a road trip when less than two weeks prior I decided to upgrade two engine mounts and install a short shift adapter in my R53. Aaron and Brittany were hugely helpful in getting me ready! Brittany was able to find the mounts I wanted in stock, and Aaron helped me with info on the short shifter I was looking at. Brittany helped me again when I changed my mind, by modifying my order on the fly. They got the components to me in four days - plenty of lead time before my scheduled installation appointment and well in advance of the trip. BIG Thanks to Out Motoring for their help. This outfit will be at the top of my vendor list for future maintenance and upgrade needs. Brian
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business). David De Wald
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