For my first purchase with Outmotoring I bought a set of Gen 2 Clear Side Marker Lights and the product, the company, and their customer service is excellent! I will definitely use Outmotoring again for all my future MINI product needs!
Exceptional customer service, Out Motoring does business the way it SHOULD be done, they will do what it takes to take care of the most important person in a business....the customer
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.