MINI Cooper Acccessories + MINI Cooper Parts
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R50: 02-06 Hatchback
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Replacement Parts
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electrical
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wipers + washers
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Customers' comments
Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Best.
John Polis John Polis
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business). David De Wald
I am so grateful to these folks! This non-mechanic was able to fix a problem that would have cost a couple of k's to fix at a dealership or mechanic. Aaron and Anthony were able to communicate with me to troubleshoot the issues and parts with me based off of my troubleshooting and error codes I received from my Schwaben (which Aaron referred me to a few years ago). They got the parts to me in a speed I was able to fix my problems before a scheduled shop visit that is always 2-3 weeks out. Now all I need is an oil and break fluid change I don't want to do and a slow leaking valve gasket I need to decide if I want to attempt. I found helpful videos that I'm almost thinking yes. Thanks guys! Anna M.
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