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Customers' commentsMy comment has to do with placing an order this weekend for less that $10 of products I tried paying with paypal three times and all three times it let me into the paypal system after logging in with my info for paypal then handed me back to your system at my shopping cart with the items still there and no order as if I never went through the process to pay with paypal. I finally opted to pay via my credit card and the system accepted the payment type and completed my order. Was this caused by a glitch in the system or what was the deal? My final order number is order #106762 which is the only one of four attempts in the end to be successful.
Scott. Scott D Selk
Just purchased the Black "slat" Grill to replace the standard chrome slat grill on my R56, I installed it with the original chrome trim pieces, looks fantastic for $100. Not knowing what I was doing at first and it still only took 10 mins. to install. Lynn Harlan
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business). David De Wald
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