Hi Aaron,I\'m just dropping you a line to say thank you for your awesome customer service. Frank arrived in the UK safe and sound yesterday with the auto sport module which I installed this morning. It was easy to wire up and works perfectly, I\'m thrilled with it.In the UK. I\'m a member of a couple of mini cooper forum\'s which I\'ve already posted the installation process on and will gladly give people your company details should they also wish to purchase a module from you. Once again thank you so much for making this a very pleasant and easy process from start to finish.
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business).
David De Wald
I'd like to express my appreciation with the fine treatment and excellent client handling I received from Aaron on the telephone, September 22, 2020.
I was in a jam for a much needed tool from you facility, and Arron had a professionalism that calmed me. He located the correct tool, expedited the order, and had it set to leave your facility within thirty minutes.
I couldn't have been happier with Aaron taking care of my order. What had begun as a stressful call for me turned out to have a very pleasant closure.
Thank you for staff that are competent and kind. I think Aaron is a wonderful asset to the Outmotoring team.