Ordered oil change kit for my Mini Cooper. One of the oil containers had leaked throughout the box, soaking everything else, and through the bottom of the box. Made a oily mess. You need to check the caps to make sure they are tight before shipping.
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email.
(UTAH MINI AUTO CLUB)
I have ordered many parts for my Mini Cooper R58 JCW. The customer service at Outmotoring is the very best of any Mini Cooper parts company. My contact with Aaron was fantastic. He is so helpful and really goes out if his way for the customer. In this day and age even good customer service is difficult to find. Outmotoring's staff exceeds excellent service. Outmotoring is exceptional customer service. I will go no were else for my car parts. Thank you to the staff.