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Customers' comments
Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Best.
John Polis John Polis
Hi Aaron,I\'m just dropping you a line to say thank you for your awesome customer service. Frank arrived in the UK safe and sound yesterday with the auto sport module which I installed this morning. It was easy to wire up and works perfectly, I\'m thrilled with it.In the UK. I\'m a member of a couple of mini cooper forum\'s which I\'ve already posted the installation process on and will gladly give people your company details should they also wish to purchase a module from you. Once again thank you so much for making this a very pleasant and easy process from start to finish.
Darren Darren
I have had nothing but GREAT experiences with ordering! At first I thought I just got lucky with the speed of processing and receiving my orders! Not the case! It's nice that there's still companies that care about the customer and are just as excited to send you the parts as you are to order them! Thank you OM crew!
Dennis Dennis Weaver
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