3 orders and I can say that Out Motoring has a customer for life. Shipping has been exceedingly quick, prices are more than fair (beating competition by at least $1), and the reward points are a nice touch to take a little money off the next order. I'll definitely be coming back for more once the weather warms back up.
Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Without a doubt, Out Motoring is the best aftermarket retailer I've worked with. I came in to buy some small parts. I mentioned that I needed a few of the nutcerts for my Mini. One part that I needed had to be shipped to me. When it arrived they had included the nutcerts.
This Christmas they worked with my father to get my new DDM air intake to me by Christmas, despite it being back ordered most places.
Today I ordered a few more parts I needed before taking my Mini into the shop. They were shipped out within 6 hours of placing the order.
Out Motoring is my go to shop.