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Customers' commentsOrder #110769
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email. Justin Montoya
The customer service is amazing! They literally replied same day and looked after everything. You've gained a loyal customer. I will definitely purchase more of my products through them! J
I cannot say enough good things about Outmotoring. Quick, on-time shipping. Excellent products for a decent price. But, what really makes them stand out is the excellent customer service. They've been quick to help me find the right part when I couldn't find it on their site. Their knowledge of MINI's and the best parts to use is fantastic. I don't want to go anywhere else for my MINI - whether buying replacement parts (e.g. tie rods) or upgrading the trim elements. After three orders, I'm sold on them!
Scott Scott Specker
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