MINI Cooper Acccessories + MINI Cooper Parts :: R60: 10-16 Countryman 'S' :: Suspension :: coilovers + suspension kits ::
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Customers' commentsLove your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
John Polis John Polis
I recently ordered some blackout rings for the tail lights on my F54 Clubman. Aaron and his team provided great service and support when I had an issue - organising a new set sent directly from the distributor to me in Australia. I have ordered from OutMotoring quite a few times over the years and this is the first quality issue I have ever experienced - having said that, with great customer service I have no hesitation in using them again.
Thanks Carl Iacono
The owner is nice, prices are in line with others or better. My complaints are twofold. First not a blasted thing comes with any installation instructions. The Eventuri intake had excellent ones you could download, the rest had nothing. I guess you are supposed to know how to install before you buy.
Second, I have left a lot of reviews on products (most of them very favorable) and yet they don't show up under the product listing. I rely heavily on customer reviews as I have found they are generally the best gauge of the product. It has aggravated me beyond speaking that I spend the time writing a detailed review, only to never have it post. When I go to the item, it will say "no reviews for this product" and then underneath it "you have written a review for this product". Seriously? Karen Casey
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