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I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.Douglas Thompson Just received my latest order for the R56 Gloss black hood scoop. Easy Install and great fit. Only issue is the gloss finish has major swirl scratches. Not sure if this was a return that got put back on the self or came from factory this way. Tim Wagner I got the lights. Thank you so much. You guys have restored the faith in
humanity to me by sending me the lights because it was so many months
after and it could have been argued that I should have checked the box
sooner and not after 7 months. I am really floored by your customer
service! You guys are awesome!