MINI Cooper Acccessories + MINI Cooper Parts :: F54: 16-21 Clubman 'S' :: Replacement Parts :: exterior replacement parts :: bumper + lower grills ::
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Customers' commentsGreat customer service and email queries were responded in a very timely manner! Fantastic!!! Peter Tan
Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
John Polis John Polis
I just wanted to send you all a quick thank you. I was very confused by all the different possible option and changes throughout the years (thank you BMW for that BS) so I called in and spoke to Aaron. He took the time to explain things to me and pointed me in the right direction and best cost savings possible. Even gave me a discount code for the Forum that I belong to. Everything worked out great and I ordered all my parts right away. I can’t wait for them to arrive and get my car back in shape. I work in sales myself and just wanted to let you know that this was by far one of the best and easiest purchases I have made in a while and your people made it very easy. I will be recommending you to many others and will almost definitely be ordering again from you in the future.
Bill K- Bill K-
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