MINI Cooper Acccessories + MINI Cooper Parts :: F54: 16-21 Clubman 'S' :: Replacement Parts :: interior replacement parts :: seats ::
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Customers' commentsI had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
The customer service is amazing! They literally replied same day and looked after everything. You've gained a loyal customer. I will definitely purchase more of my products through them! J
Outmotoring is great. Aaron provides exceptional customer service and is always very helpful in answering questions. He also is very good about if there is any issue with the product about extending a credit or refund without hassle. I would recommend buying here if you own a Mini! Caleb A Bartz
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