MINI Cooper Acccessories + MINI Cooper Parts :: F54: 16-23 Clubman 'S' :: Replacement Parts :: exterior replacement parts :: body trim ::
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Customers' commentsLove your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
John Polis John Polis
The best company to get your Mini parts from! They have a great selection of products for all your Mini needs which comes with the best customer service you can receive. They are quick to respond and make your shopping experience the best it can be. Yes, you may find what you are looking for at a lower cost but no other company will beat their level of customer service. Thank you Outmotoring for everything! Nathan Saurer
So far not impressed with communication of order status.
ANSWER from OutMotoring: Hi, we send a order confirmation immediately after each order is placed and then another email with tracking as soon as it ships. Maybe our emails are stuck in a spam filter and are not getting to you? Keith Davis
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