MINI Cooper Acccessories + MINI Cooper Parts :: F54: 16-21 Clubman :: Replacement Parts :: engine :: engine mounts ::
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Customers' commentsLove your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
John Polis John Polis
The customer service is amazing! They literally replied same day and looked after everything. You've gained a loyal customer. I will definitely purchase more of my products through them! J
I recently ordered some blackout rings for the tail lights on my F54 Clubman. Aaron and his team provided great service and support when I had an issue - organising a new set sent directly from the distributor to me in Australia. I have ordered from OutMotoring quite a few times over the years and this is the first quality issue I have ever experienced - having said that, with great customer service I have no hesitation in using them again.
Thanks Carl Iacono
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