Ferodo

I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.

Douglas Thompson
(1956)

I got the lights. Thank you so much. You guys have restored the faith in
humanity to me by sending me the lights because it was so many months
after and it could have been argued that I should have checked the box
sooner and not after 7 months. I am really floored by your customer
service! You guys are awesome!

Thank you !!! :-)

-Partha

Partha

The customer service is amazing! They literally replied same day and looked after everything. You've gained a loyal customer. I will definitely purchase more of my products through them!

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