MINI Cooper Acccessories + MINI Cooper Parts :: F54: 16-21 Clubman 'S' :: Replacement Parts :: fasteners + hardware ::
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Customers' commentsI had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email. Justin Montoya
Out Motoring deserves kudos for their service! I was prepping for a road trip when less than two weeks prior I decided to upgrade two engine mounts and install a short shift adapter in my R53. Aaron and Brittany were hugely helpful in getting me ready! Brittany was able to find the mounts I wanted in stock, and Aaron helped me with info on the short shifter I was looking at. Brittany helped me again when I changed my mind, by modifying my order on the fly. They got the components to me in four days - plenty of lead time before my scheduled installation appointment and well in advance of the trip. BIG Thanks to Out Motoring for their help. This outfit will be at the top of my vendor list for future maintenance and upgrade needs. Brian
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