MINI Cooper Acccessories + MINI Cooper Parts :: F57: 16-21 Convertible 'S' :: Replacement Parts :: exterior replacement parts :: grills ::
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Customers' commentsDear whom it concenr
Greeting ladys and gents
I am a cooper s owner from atl ga.. I have been researching and buying products for my car for years with numbers of company in us. Yet the outmotoring has been my my number 1 company
Here is why
Very well informed and very structure. Easy to find and nice set up on each department
Has many diff types of choice and each product they select to sell has good reputaions and feedback. Also the prices are very reasonable
Each items contains the detail pictures and well information. If u have 100s diff item and so on.. they put not just a factory pic but well explained picture with NAM links if there for additiinal derails
4. Customer service
When u either call or email they will answer u for me yes so far they r very respectful..
Well this part is not 100% outmotoring company since the 3rd shipping company kicks in but as long as outmotoring cares all the other things for us.. they actually provide well info about ship choice and time consume on delivery .. and they care for u as much as they can ( as long as it is in their end ) once its hands on and policy ober to ups and usps etc .. its theirs? But outmoto has been very good at this also
I have been buying thingsothingsover forum or ebay .. outmoto is the top end. If u looking for add some mod on ur car..ccheck this guys out make ur login and shop. Best exp ever
With all due respect
And sorry about my lack in english . sungmoo lee
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is, before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
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