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I've been ordering parts from Outmotoring's site for a few years now after having some bad experiences from other Mini part sites. Although I have only had a few order errors, Outmotoring has corrected it quickly both times. If 'to err is human' than Outmotoring is 'more human than human'. Keep up the good work guys and I'll keep buying from you!Rick Dallimier I have spent roughly 400-500 dollars with Outmotoring since the purchase of my 1st Gen MCS. I have only had one small issue with paypal not working to complete the order correctly, which was solved as soon as I emailed them. Great customer service, and excellent products at good prices. I will continue to shop with Outmotoring for anything I need for my MINI.Matt Aaron Cornaby is the man! I can't say enough good things about him, or his staff. All of my questions were answered in a prompt, professional manner, and Outmotoring has the BEST prices around - I'd know, I'm a penny pincher. They were also kind enough to send me out a part for the coil overs I had ordered to complete them since I ordered the GEN1, instead of the GEN2 - d'oh!