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Customers' commentsI've been ordering parts from Outmotoring's site for a few years now after having some bad experiences from other Mini part sites. Although I have only had a few order errors, Outmotoring has corrected it quickly both times. If 'to err is human' than Outmotoring is 'more human than human'. Keep up the good work guys and I'll keep buying from you! Rick Dallimier
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
I just wanted to send you all a quick thank you. I was very confused by all the different possible option and changes throughout the years (thank you BMW for that BS) so I called in and spoke to Aaron. He took the time to explain things to me and pointed me in the right direction and best cost savings possible. Even gave me a discount code for the Forum that I belong to. Everything worked out great and I ordered all my parts right away. I can’t wait for them to arrive and get my car back in shape. I work in sales myself and just wanted to let you know that this was by far one of the best and easiest purchases I have made in a while and your people made it very easy. I will be recommending you to many others and will almost definitely be ordering again from you in the future.
Bill K- Bill K-
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