I have ordered many items from Outmotoring in the past (I live in London) and the service they have given me has always been first class. If you have an issue with regard to an item or order, all you have to do is email them and they will always try to help you out and resolve the problem. I would recommend them for any of your Mini accessories. Eddie
I am very happy with the MINI stuff :)
So far not impressed with communication of order status.
ANSWER from OutMotoring: Hi, we send a order confirmation immediately after each order is placed and then another email with tracking as soon as it ships. Maybe our emails are stuck in a spam filter and are not getting to you?