I have spent roughly 400-500 dollars with Outmotoring since the purchase of my 1st Gen MCS. I have only had one small issue with paypal not working to complete the order correctly, which was solved as soon as I emailed them. Great customer service, and excellent products at good prices. I will continue to shop with Outmotoring for anything I need for my MINI.
My hitch for my R53 came in today and 3 hours later it is installed and the car is all back together. The fit and finish are excellent and I couldn't be happier with the product. The only problem I had is that the instructions mention zip ties and replacement trim mount clips but the little Baggie included in my box was empty. Someone forgot to pop the parts into the bag before tossing the bag into the box. Didn't really effect me because I didn't break any trim tabs and I have PLENTY of zip ties.
Thanks for a great and unique product that makes the ownership of our quirky little MINIs even better.
Chili Red Owner #552
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.