Ordered a small part from you guys on 22nd December and received it in New Zealand on 5th Jan. It came direct from USA not from China. Tracing information every day on progress of parcel. Best I have ever had. I know where I will be buying my Mini parts from now on. Very pleased I found you.
So far not impressed with communication of order status.
ANSWER from OutMotoring: Hi, we send a order confirmation immediately after each order is placed and then another email with tracking as soon as it ships. Maybe our emails are stuck in a spam filter and are not getting to you?
Top notch company and service. Only place I could find a drain back valve for r53. $25 replacement vs $450+ for the entire oil filter housing. Best part was the service. UPS delivered my part 2 days late on a Next Day Air shipment ,which is not OutMotoring's fault, but OutMotoring went to bat for me and got me a refund. I really appreciate your customer service and other companies should follow suit. Thanks again you have earned my business from here on out.