I needed some clips for front fender trim. I ordered the wrong clips, but the folks here saw my note that I was fixing fender trim and sent me the parts I actually needed as well as the ones I ordered, at no extra cost. Fantastic service.
I recently ordered a mnidomore hitch for my 2016 convertible. Your e-mail, phone and shipping responses were the best I have had from any company (including AMAZON) that I have dealt with. Thank You, your staff is doing a great job.
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business).