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Customers' commentsI had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
So happy I found this store. I order a grill for my R56-S and shipping was fast. I did how ever had the wrong trim (completely my fault) I called and they hooked me up with the right ones right away. Costumer service was excellent. He even hooked me up with the clips for my grill!! ill definitely will be continue buying from there. Ruben Morales
I just want to say, thank you for running such a good business. I just love it, I send in my order and check, and a week later I got my parts. Now this is the way to do business!!!!! I deal with Summit for my racing and hot rod parts, and they are the same. I have also dealt with outfits that you wait two or three months for your parts. I do not deal with places like this. It does not take long to learn a lesson. That is why I will buy all, and I mean all of my parts from Out Motoring. Period. Thanks again for have good stuff for the mini coopers. Greg Greg
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