Ordered oil change kit for my Mini Cooper. One of the oil containers had leaked throughout the box, soaking everything else, and through the bottom of the box. Made a oily mess. You need to check the caps to make sure they are tight before shipping.
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business).
David De Wald
Thanks guys! I know that my first order was a small one but it was a really big deal for my Mini Clubman S.
After getting my new tires installed the Wheel Well Cover came off leaving the wires exposed to objects coming of the road. If you live in the big city like I do, that is a really big deal. Potholes, construction debris and junk can ruin tires never mind the damage that cam be done to exposed well openings.
I ordered my new cover and it was here in two days!