MINI Cooper Acccessories + MINI Cooper Parts :: F54: 16-23 Clubman 'S' :: Replacement Parts :: exterior replacement parts :: bodywork ::
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Customers' commentsInstalled short shifter kit with no problems except kit did not come with 'o' ring for shifter shaft. Factory 'o' ring was too larger off of OEM shift lever. I would also recommend some good out door adhesive to reinstall dust cover on shift box, because some of the locking tabs may break off when removing. And with this short shifter kit there is no need to modify shifter box as some other products require you to leave dust cover off or purchase a drop cover to accommodate the longer shift lever. Thank you so much Out Motoring for another great product and customer service, Jon Jon Newman
I spoke to Aaron one day when they were shut down due to snow and ice no one was in but Aaron he made it in,so I was calling about my order and Aaron answered the phone and I asked him about my order and he checked it out and told me that the order went out and we got talking about MINI CAR'S HE WAS SO NICE OF A PERSON AND TOLD ME THAT THEY HAD A STORM AND NO ONE COULD MAKE IT IN BUT HIM HE TRYED TO GET OUT OF HIS DRIVEWAY WITH HIS MINI BUT IT WAS TO BAD SO HE DROVE HIS TRUCK AND MADE IT IN AND THEN HE TOOK MY ORDER AND WE SAT ON THE PHONE TALKING ABOUT MINI CAR'S I WILL ONLY BUY FROM HERE.!!!! THEY HAVE THE THINGS THAT YOU DONT SEE ON OTHER WEB SITE'S.THAT'S A PLUS TO HIS COMPANY.!!! I BUY FROM HERE ALOT AND TODAY I'M GOING TO ORDER SOMETHING'S FROM HIS COMPANY. KEEP UP THE GREAT WORK Aaon.!!!! AND YOU HAVE A GREAT STAFF.!!! THE WOMAN THAT TAKE'S MY ORDER ALL THE TIME HER NAME IS BRETNEY AND SHE HAS ALOT OF KNOWLEDGE OF THE MINI CAR'S I MUST SAY SHE IS A KEEPER.!!!! HE ADDS NEW PRODUCTS THAT SAY'S ALOT ABOUT THE COMPANY THEY KEEP ON LOOKING FOR NEW PRODUCTS THAT IS A PLUS TO HIS COMPANY AND I LIKE THAT...!!!!!! John Marchione
The above order arrived to my home yesterday. I've just opened the box and I wanted to let you know how delighted I continue to be with OutMotoring.com. This was my third order from OutMotoring and each one has been well-handled.
UPS was been the shipper. The shipping box arrived filthy and beat-up. I don't why delivery trucks never seem to be cleaned. Judging by the crushed areas on the shipping box the thought of damaged items crossed my mind. However, upon opening the box I found that the staff person(s) at OutMotoring made sure my order was extremely well packed. I believe that the packing paper used is an expensive grade and that along with care the in packing being generous and accomplished with thought had indeed protected the items in my order.
Further, the items in the shipment were in the manufacturer's packages and in perfect condition, clean and not damaged in any way. Nothing in the shipment had any appearance of having been mishandled such as being tossed around, dragged, or thrown about on a shipping bench.
Two of the items were T-Shirts, and these had been placed in separate zip sealing plastic bags that I expect were supplied and handled by OutMotoring. The T-Shirts had been respectfully folded, and even the excess air was pushed out of the plastic bags. Beautifully done.
When I placed this order I made note that my previous order had included two window stickers that were defective. I didn't ask for a refund or exchange of these because I was concerned of it being thought of as my having made a mistake during the application and trying to get you to pay for that. But I knew the importance of this defect for other customers and decided the best thing to do would be note the issue so that the remaining stickers could be inspected.
It turned out that I had joyful surprise finding that included in this shipment were three of the replacement window stickers. Wow! And without my asking, just from a note. That was a very kind thing to do.
I'd like to say that at one time I called your office. I don't remember if this was due to a concern or if I'd had a question. I spoke with one of the owner's and I'm sorry I don't remember his name. But that call was so well-handled that it left me about as favorably impressed as can be. In my short history in being an OutMotoring customer I've been very, very, happy with the products, the respectful packaging, and the kindness in client handling. Outstanding!
In thinking about myself and everyone that I know, daily life has persistent yet needless stressors ranging within all of the various areas we take part in. So having the resource of OutMotoring is a joy due to your practice of (what must be) a business mandate of flawless operation and holding customers at a high level of esteem. I think we'd be living in a happier country if the interactions we have with other people during engagement of a common accomplishment were to use your model. I'm seeing deep respect at the root.
I thank you for what you do, and what you are. I recommend OutMotoring to anyone seeking the products that you carry. I offer my best wishes that you're always able to keep such a good thing going.
Perhaps at this point you might think that I'm some kind of nut case, but understand that I've been so impressed and pleased with my OutMotoring experiences that it became important to me that I spend time to write this, and choose my words in a way that you would understand exactly what I mean. I owned a business for twenty-five years and I put a lot of weight in what customer's would tell me. I offer this to benefit you and your fine operation.
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