I recently ordered some blackout rings for the tail lights on my F54 Clubman. Aaron and his team provided great service and support when I had an issue - organising a new set sent directly from the distributor to me in Australia. I have ordered from OutMotoring quite a few times over the years and this is the first quality issue I have ever experienced - having said that, with great customer service I have no hesitation in using them again.
I just wanted to send you all a quick thank you. I was very confused by all the different possible option and changes throughout the years (thank you BMW for that BS) so I called in and spoke to Aaron. He took the time to explain things to me and pointed me in the right direction and best cost savings possible. Even gave me a discount code for the Forum that I belong to. Everything worked out great and I ordered all my parts right away. I can’t wait for them to arrive and get my car back in shape. I work in sales myself and just wanted to let you know that this was by far one of the best and easiest purchases I have made in a while and your people made it very easy. I will be recommending you to many others and will almost definitely be ordering again from you in the future.
I cannot say enough good things about Outmotoring. Quick, on-time shipping. Excellent products for a decent price. But, what really makes them stand out is the excellent customer service. They've been quick to help me find the right part when I couldn't find it on their site. Their knowledge of MINI's and the best parts to use is fantastic. I don't want to go anywhere else for my MINI - whether buying replacement parts (e.g. tie rods) or upgrading the trim elements. After three orders, I'm sold on them!