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I've been ordering parts from Outmotoring's site for a few years now after having some bad experiences from other Mini part sites. Although I have only had a few order errors, Outmotoring has corrected it quickly both times. If 'to err is human' than Outmotoring is 'more human than human'. Keep up the good work guys and I'll keep buying from you!Rick Dallimier I needed some clips for front fender trim. I ordered the wrong clips, but the folks here saw my note that I was fixing fender trim and sent me the parts I actually needed as well as the ones I ordered, at no extra cost. Fantastic service. Tom B. Hello, My order #xxxxx. I was very happy with the quick delivery. I checked the contents-then put the box aside. When "life 's other stuff" got handled, I looked through the box again and saw the blue fob strip. First I thought it was added in error & was thinking "Crap, how do I get this back to them?" Then I saw the note from Chris. I wanted to get back and let you know how much I appreciated that. So kudos to the company and everyone that handled my order.