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I recently purchased the belt tensioner from Alta and had it installed. Had I only known over the past several thousand miles that my shock was bad, I would have changed it sooner. The shop guys brought the old one out to show me that it was completely useless. Since replacing it my mileage has increased dramatically, and performance as well. apparently the drive belt was slipping on the super charger. And power, all I can say is "Yeah, Baby". Thanks guys for making this part available.
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business). David De Wald
I needed a piece of clutch line for my '02 Cooper and you had it brand new for the best price. Bought and received in a reasonable amount of time, and it came in perfect condition. Put it on the car and that was that! Happy days ever since. Thanks again to the team at Outmotoring, keep up the good work. Connor
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