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Customers' commentsI had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
I live in Sydney Australia and 8 have to say I’m very impressed.
I have ordered numerous items and the customer service and delivery speed is second to none.
Keep up the great work Outmotoring.
One of the best providers for Mini needs. I easily found the replacement headlight trim and 3rd brake lite and shipping was fast. The light was damaged and they quickly sent a replacement.
Thank you for the great customer service! Carey Jung
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