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Customers' commentsI had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
I have had nothing but GREAT experiences with ordering! At first I thought I just got lucky with the speed of processing and receiving my orders! Not the case! It's nice that there's still companies that care about the customer and are just as excited to send you the parts as you are to order them! Thank you OM crew!
Dennis Dennis Weaver
The best company to get your Mini parts from! They have a great selection of products for all your Mini needs which comes with the best customer service you can receive. They are quick to respond and make your shopping experience the best it can be. Yes, you may find what you are looking for at a lower cost but no other company will beat their level of customer service. Thank you Outmotoring for everything! Nathan Saurer
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