I just want to thank you for the unexpected surprise. Not only did you correct my order, but I RECEIVED A PERSONAL NOTE!!!!
Who does that these days??????
I will recommend your company to everyone I know!!!!
Thank you so much!!!!
This is a review of the M12 stud conversion kit for the R53 MINI Cooper S. This is the second stud kit that I have installed. The first set was of much lessor quality and was totally worn out within six years of auto-x, track days and winter tire change-over.
These new studs appear to be far superior and slightly longer. I also like the unthreaded portion that allows lining up the nut to help prevent cross threading.
I do have one question; Do you recommend any using any lubrication on the threads of the studs?
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business).