MINI Cooper Acccessories + MINI Cooper Parts :: R57: 09-15 Convertible :: Replacement Parts :: exterior replacement parts :: body trim ::
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Customers' commentsI've been ordering parts from Outmotoring's site for a few years now after having some bad experiences from other Mini part sites. Although I have only had a few order errors, Outmotoring has corrected it quickly both times. If 'to err is human' than Outmotoring is 'more human than human'. Keep up the good work guys and I'll keep buying from you! Rick Dallimier
I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.
Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
Brendan. Brendan Sundsten
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email. Justin Montoya
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