This is a great company and they strive for the best customer service. I had some little problems with both of my orders, but once I sent out an email, everything was totally fixed. I love the customer service and they really try hard to please everyone. I love the products that I receive from them as well. Everything is flawless. Great job Out Motoring. I'll definitely be back for future items.
I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.
Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
I have ordered many items from Outmotoring in the past (I live in London) and the service they have given me has always been first class. If you have an issue with regard to an item or order, all you have to do is email them and they will always try to help you out and resolve the problem. I would recommend them for any of your Mini accessories. Eddie