Exceptional customer service, Out Motoring does business the way it SHOULD be done, they will do what it takes to take care of the most important person in a business....the customer
I purchased an RSIC6 rear GP style spoiler for my MINI R56 S. During installation, it became clear there was an issue with the fitment. I sent an email to RSIC6 (they're in Italy) and the next morning they replied. They told me to contact Outmotoring for a full replacement. I reached out to Outmotring, and by the middle of that next day they already had a new product shipped. The level of customer service was fast, prompt and excellent! The replacement spoiler is now on my car and it looks fantastic! Thanks Outmotoring and RSIC6!
-STEVE
Steve Fife
I am so grateful to these folks! This non-mechanic was able to fix a problem that would have cost a couple of k's to fix at a dealership or mechanic. Aaron and Anthony were able to communicate with me to troubleshoot the issues and parts with me based off of my troubleshooting and error codes I received from my Schwaben (which Aaron referred me to a few years ago). They got the parts to me in a speed I was able to fix my problems before a scheduled shop visit that is always 2-3 weeks out. Now all I need is an oil and break fluid change I don't want to do and a slow leaking valve gasket I need to decide if I want to attempt. I found helpful videos that I'm almost thinking yes. Thanks guys!