I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.
Douglas Thompson
(1956)
One of the best providers for Mini needs. I easily found the replacement headlight trim and 3rd brake lite and shipping was fast. The light was damaged and they quickly sent a replacement.
Thank you for the great customer service!
Carey Jung
Aaron is the Head Motorer and the man with all the information you need to be successful, whether it be something simple or in-depth. We own a 2002 Mini Cooper Hatchback and a 2014 Countryman-S. Aaron\\\'s extensive knowledge, combined with the extensive part selection available through Outmotoring, offer everything we need to keep our vehicles running smoothly! THANKS to Aaron and all of the fine folks at outmotoring.com. Best regards, Tom