Hello, My order #xxxxx. I was very happy with the quick delivery. I checked the contents-then put the box aside. When "life 's other stuff" got handled, I looked through the box again and saw the blue fob strip. First I thought it was added in error & was thinking "Crap, how do I get this back to them?" Then I saw the note from Chris. I wanted to get back and let you know how much I appreciated that. So kudos to the company and everyone that handled my order.
Now I want to buy more "stuff" for my mini!
You got a great team.
I left a comment on my last order hinting at throwing in a license plate frame for me. I didnt know whether to expect one or not but you guys came through! I appreciate that, thank you.
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.