I couldn't be more happy about the high level of customer service and cool products offered by OutMotoring.com. I had a lot of questions about a couple of items, and the team was quick to reply and fast to ship. Aaron was particularly knowledgeable, responsive and I could tell he has the same passion about the products as I do. This is how customer service should be everywhere!
Damien Vizcarra
Surfboard rack is good thing, that makes surfboard safe. And the free shipment is good initiative.
So far not impressed with communication of order status.
ANSWER from OutMotoring: Hi, we send a order confirmation immediately after each order is placed and then another email with tracking as soon as it ships. Maybe our emails are stuck in a spam filter and are not getting to you?