Exceptional customer service, Out Motoring does business the way it SHOULD be done, they will do what it takes to take care of the most important person in a business....the customer
you guys are the best. I'm an ownner of a new/used mini and every part I have needed you have fouind for me or it is already on web site with full discription. Your help has been invaluable to me. Thanks
Jeff Hull
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.