I have spent roughly 400-500 dollars with Outmotoring since the purchase of my 1st Gen MCS. I have only had one small issue with paypal not working to complete the order correctly, which was solved as soon as I emailed them. Great customer service, and excellent products at good prices. I will continue to shop with Outmotoring for anything I need for my MINI.
I recently ordered some blackout rings for the tail lights on my F54 Clubman. Aaron and his team provided great service and support when I had an issue - organising a new set sent directly from the distributor to me in Australia. I have ordered from OutMotoring quite a few times over the years and this is the first quality issue I have ever experienced - having said that, with great customer service I have no hesitation in using them again.
I cannot say enough good things about Outmotoring. Quick, on-time shipping. Excellent products for a decent price. But, what really makes them stand out is the excellent customer service. They've been quick to help me find the right part when I couldn't find it on their site. Their knowledge of MINI's and the best parts to use is fantastic. I don't want to go anywhere else for my MINI - whether buying replacement parts (e.g. tie rods) or upgrading the trim elements. After three orders, I'm sold on them!