Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Best.
John Polis
John Polis
Ever since I have stumbled onto this site I have not been able to leave it. The prices are good and the customer service is top notch. I will be a customer for life due to all the above and great products. Thank You..
Brett Anders
(1982)
Top notch company and service. Only place I could find a drain back valve for r53. $25 replacement vs $450+ for the entire oil filter housing. Best part was the service. UPS delivered my part 2 days late on a Next Day Air shipment ,which is not OutMotoring's fault, but OutMotoring went to bat for me and got me a refund. I really appreciate your customer service and other companies should follow suit. Thanks again you have earned my business from here on out.