Product worked great for pulling a small utility trailer; however, the hitch actually bent at the weld when used with a cargo carrier that was well under the 150lbs.
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.
Douglas Thompson
(1956)
I have 2009 JCW (R56) and have done a lot of work on it...and unfortunately it needs a lot of work as a cost for the fun.
I am local to Outmotoring and I am very thankful they are so responsive. They can often get parts same day and the prices are very competitive to the big online retailers and ebay. They have gotten me out of a jam more than once...and I can return parts that I did not need.
I have visited them numerous times and they have a nice showroom and top-notch operation. Very friendly and knowledgeable.
Sean C
After my daughter ran over a piece of "plastic" on the interstate in her 2006 R53 puncturing the fuel tank, I placed an order with Aaron for replacement. Due to the pandemic, inflation and the overall state of the world, both the price of the item from Mini and the shipping costs had increased significantly. Aaron was proactive and made me aware of the changes in price and the potential shipping delays and was willing to work with me on both. I'm happy to say the part part arrived to me sooner than anticipated and I'll be installing it this weekend. Aaron is a great guy running a great company and he has a customer for life!