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Customers' comments
Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Best.
John Polis John Polis
Been ordering parts for my R55 '09 baby boy and these guys are excellent when it comes to communicating. Quick and easy ordering. Will continue to order from these guys!!! Brittany E.
After buying LED Rear Tail Lights: GREY Union Jack: R56/7/8/9, one stopped working just after a year. These aren't cheap, and they should last more than a year. Since I purchased them over the 12 month mark, they are not covered under warranty. :( Customer service (Aaron) did work with me to get a new one at a discounted cost so I am thankful for that. So glad I purchased these from Outmotoring!
Celina
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