Easy online buying process. Always up to date products and quality of product is next to none. Customer Service is easy and reliable. Looking forward to getting more...soon! Thanks for all you do for the Mini Car Clubs!
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.
I purchased a trunk latch and back door logo. The website gave me confidence I had purchased the correct parts. The delivery was super fast, and the parts fit perfectly - the replacement was done in less than an hour (mostly cleaning the old adhesive). Excellent service, high marks!