I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.
Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
Brendan.
Brendan Sundsten
Thank you Aaron,
I've also promoted your business to other Mini owners who have viewed the website from Ottawa and Montreal Canada
You guys know your stuff amazing products and customer service, I am truly a satisfied customer
Regards, GregM
Greg
I purchased an RSIC6 rear GP style spoiler for my MINI R56 S. During installation, it became clear there was an issue with the fitment. I sent an email to RSIC6 (they're in Italy) and the next morning they replied. They told me to contact Outmotoring for a full replacement. I reached out to Outmotring, and by the middle of that next day they already had a new product shipped. The level of customer service was fast, prompt and excellent! The replacement spoiler is now on my car and it looks fantastic! Thanks Outmotoring and RSIC6!
I find that these sometimes pop out. They always end up sitting on top of the tower, but I'm guessing that one day I won't be able to find them once they've popped out.
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