I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.
Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
Brendan.
Brendan Sundsten
I have had nothing but GREAT experiences with ordering! At first I thought I just got lucky with the speed of processing and receiving my orders! Not the case! It's nice that there's still companies that care about the customer and are just as excited to send you the parts as you are to order them! Thank you OM crew!
Dennis
Dennis Weaver
Australian order for my r53 Mini Cooper S 2003. Ordered DDM works CAI, 15% CS pulley, belt, plugs and CS tower defenders.
Postage was incredibly slow due to sitting at Miami airport for over 20 days, then held yet again at Melbourne customs for another few weeks. Box arrived pretty banged up with the CAI needing a bit of straightening out. OM have been super helpful with my other orders so hopefully all goes well.