There is a clear layer that must be removed after the film is applied. I assume that is what you are referring to? If not, the suface must not have been prepped well enough to allow the sticker adhesive to properly bond to the chrome trim.
I have ordered a few parts from these guys over the past years, and always had an successful business with them. I live in Iceland and have to pay a few extra bucks for the shipping, so Aaron sends me email right away about it. I take care of it and receive the product a few days later.
Birkir Rafn
I've been ordering from OutMotoring.com for years and have always experienced great customer support along with fast order processing.
Ashton C
(OutMotoring)
I ordered the NM power module and a K&N CAI for my '16 F54 S Clubman. Both were very easy to install with the attached instructions. Shipping and service were excellent and I will continue to buy any items I need from these guys.