I needed some clips for front fender trim. I ordered the wrong clips, but the folks here saw my note that I was fixing fender trim and sent me the parts I actually needed as well as the ones I ordered, at no extra cost. Fantastic service.
Tom B.
I just wanted to send you all a quick thank you. I was very confused by all the different possible option and changes throughout the years (thank you BMW for that BS) so I called in and spoke to Aaron. He took the time to explain things to me and pointed me in the right direction and best cost savings possible. Even gave me a discount code for the Forum that I belong to. Everything worked out great and I ordered all my parts right away. I can’t wait for them to arrive and get my car back in shape. I work in sales myself and just wanted to let you know that this was by far one of the best and easiest purchases I have made in a while and your people made it very easy. I will be recommending you to many others and will almost definitely be ordering again from you in the future.
Thank You
Bill K-
Bill K-
So far not impressed with communication of order status.
ANSWER from OutMotoring: Hi, we send a order confirmation immediately after each order is placed and then another email with tracking as soon as it ships. Maybe our emails are stuck in a spam filter and are not getting to you?