Just received my most recent order from you guys and couldn't be happier. Not just with the trim pieces I ordered, but with the customer service and speed at which my products arrived.
Your online department to ask questions, has always responded quickly(even the dumb questions), and for a new MINI owner, that is truly appreciated.
This was my third order from OutMotoring, and look forward to many more. But since I have owned my 2014 Clubman for less than 2 months, my wife has put a moratorium on my purchasing more MINI accessories for a bit...
Sorry I can't be at the Dragon this year, but look forward to meeting you fine folks down the road.
Best,
Edward Lewis
Madeira Beach, FL
Edward Lewis
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business).
David De Wald
My Car in the Caribbean was wrecked and i was having a lot of issues getting the parts i needed from multiple suppliers. I supplied a list of what i needed to Aaron and the rest is history, i can honestly say it has been one of the best representations of customer service i have ever had and it was clear my interest was at heart every step of the way, even a difficult last minute change in shipping was facilitated without fail. All parts were perfect and i can honestly say i have no regrets! Excellent service from and amazing team!